TeKnowledge Expands Across Africa with New Brand Identity and AI-First Expert Services to Accelerate Enterprise Transformation

In a significant move poised to reshape Africa’s digital landscape, TeKnowledge has unveiled a new brand identity and an AI-first service model aimed at accelerating enterprise transformation across the continent. This strategic evolution underscores TeKnowledge’s commitment to empowering businesses and governments with cutting-edge technology solutions tailored to the unique challenges and opportunities within the African market.

PAY ATTENTION: Follow our WhatsApp channel to never miss out on the news that matters to you!

A Unified Brand for a Unified Vision

TeKnowledge’s rebranding initiative consolidates its previous entities—Tek Experts, Elev8, and Cytek—into a single, cohesive brand. This unification is more than a cosmetic change; it represents a strategic alignment of services and expertise designed to provide comprehensive solutions in AI, cybersecurity, digital skilling, and managed services. By streamlining its operations under one brand, TeKnowledge aims to offer a seamless experience for clients seeking to navigate the complexities of digital transformation.

“The launch of TeKnowledge heralds an important evolution in the global digital landscape,” the company stated. “At the core of this transformation is the robust talent—engineers supporting engineers, and developers supporting developers—to ensure unparalleled expertise and collaboration in tackling the digital challenges ahead.”

[DOWNLOAD OUR MAGAZINE]

• ALVIN RUME OPHI: INSIDE THE MIND OF A CRYPTO ANALYST 
• DONJAZZY: MAKING MILLIONS WITH CRYPTO IN 10 MINUTES
• JUDE OZINEGBE: INSPIRING NEXT GENERATION DIGITAL ECONOMY
• Herbert Wigwe: Everything You Need to Know [WIGWE ODYSSEY]

AI-First Approach: Driving Innovation and Efficiency

Central to TeKnowledge’s strategy is its AI-first approach, which emphasizes the integration of artificial intelligence into every facet of enterprise operations. This approach is designed to help organizations optimize performance, enhance customer experiences, and drive innovation.

TeKnowledge offers a suite of AI services, including:

• Conversational AI: Developing intelligent self-service solutions that anticipate customer needs and provide natural, engaging interactions.
• Cloud Migration: Assisting organizations in transitioning from legacy systems to modern, cloud-based platforms, ensuring scalability and flexibility.
• Managed Services: Providing ongoing support and optimization to maintain peak performance and security.

“AI has the power to transform how African businesses, governments, and teams operate,” said Motunrayo Ayo-Akwe, Head of Marketing for Africa at TeKnowledge. “With AI, companies can unlock insights from vast amounts of data, enabling them to make smarter decisions and anticipate market trends.” (TeKnowledge)

Empowering the Public Sector

TeKnowledge recognizes the immense potential of AI in enhancing public services, particularly in resource-constrained environments. By automating routine processes and deploying predictive analytics, governments can improve service delivery, enhance cybersecurity, and strengthen public health and education systems.

“One of the core areas we’re focused on is enabling the public sector to leverage AI for greater efficiency and resilience through different adoption and skilling initiatives,” noted Olugbolahan Olusanya, Growth and Sales Director for Africa at TeKnowledge. “AI can predict patterns, analyze risks, and identify opportunities, which is invaluable for public planning and decision-making.” (The Guardian Nigeria)

Building Local Talent for Sustainable Growth

A cornerstone of TeKnowledge’s mission is the development of local technical talent across Africa. Through partnerships with educational institutions and tailored training programs, TeKnowledge aims to bridge the digital skills gap and foster a new generation of tech innovators.

“Our commitment goes beyond just providing AI services; we’re dedicated to nurturing local talent,” said Ayo-Akwe. “We want to create an ecosystem where Africans don’t just consume technology but are empowered to create it.”

Strategic Partnerships Amplify Impact

TeKnowledge’s collaboration with global tech leaders like Microsoft and Genesys further enhances its ability to deliver impactful solutions. These partnerships enable TeKnowledge to integrate advanced technologies into its service offerings, providing clients with access to world-class tools and expertise.

“We’re working with Genesys because of its strong focus on innovation, customer-centricity, and a clear vision for the future of AI,” said Aileen Allkins, President and CEO of TeKnowledge. “Genesys has built a partner model that drives greater value for everyone involved.”

[READ MORE IN THE NEWS]

• Nigerian Banks Invest N518.5 Billion in IT Infrastructure Amid Digital Banking and Cybersecurity Surge
• Maseera Acquires Egyptian Fintech Startup ADVA
• [A Closer Look] Is OPay Worthy of The Leadership Awards and Vanguard Awards?

Recognition and Future Outlook

TeKnowledge’s efforts have not gone unnoticed. In 2024, the company was honored with the Africa’s Most Innovative Tech Support Services Company of the Year award by the Africa Brand Awards. This accolade reflects TeKnowledge’s relentless pursuit of excellence and innovation in providing top-notch tech support services across the continent.

Looking ahead, TeKnowledge remains steadfast in its mission to drive digital transformation across Africa. By leveraging its unified brand, AI-first approach, and strategic partnerships, the company is well-positioned to empower organizations and governments to thrive in the digital age.

“Our vision is clear,” emphasized Olusanya. “We’re not just helping Nigeria and Africa adopt AI; we’re shaping a future where Africa is a leader in digital transformation.” (The Guardian Nigeria)